Job Purpose
To elevate organizational operational efficiency through Business Process Re-engineering (BPR), talent capability development, and the implementation of modern digital tools. This role aims to establish international operational standards while fostering a lean and agile organizational environment.
Key Responsibilities
1. Process Transformation
- Process Mapping & Analysis: Analyze and map out existing workflows to identify bottlenecks, redundancies, and "waste" across various departments.
- Agile Workflow Design: Redesign and streamline workflows based on Lean and Agile principles to reduce lead times and eliminate unnecessary steps.
- Standardization: Establish Standard Operating Procedures (SOPs) and define Key Performance Indicators (KPIs) for each process to ensure consistent quality and efficiency.
2. Modern Tools Implementation
- Technology Scoping: Research, pilot, and implement modern software and digital tools to transition manual processes into automated, systematic workflows.
- Feasibility Study: Evaluate the cost-effectiveness and organizational fit of new tools before enterprise-wide deployment.
- Change Agent: Act as a primary consultant and champion for digital transition, supporting teams as they shift from legacy methods to modern platforms.
3. Cross-functional Project Management
- End-to-End Governance: Oversee transformation projects from initiation to completion, ensuring they are delivered on time and within budget.
- Change Management: Coordinate communication plans, training programs, and collaboration strategies to ensure high adoption rates and successful implementation across the organization.
- Education: Bachelor’s or Master’s degree in Business Administration, Industrial Engineering (IE), Operations Management, or a related field.
- Experience: 2–5 years of experience in Business Process Improvement, Organization Development (OD), or Management Consulting.
- Hard Skills:
Qualifications
o Expertise in Process Mapping and Workflow Design.
o Advanced proficiency in MS Office (especially Advanced Excel).
o Experience with SAP, SQL, Power BI, or Business Process Management (BPM) tools.
- Soft Skills: * Strong analytical thinking, problem-solving, and communication skills essential for cross-departmental change management.
o Tech Savvy: A passion for exploring and adopting new technologies.
o Highly flexible, resilient, and result-oriented mindset.